The headings below link to information about the main benefits that you might be able to claim if you are a grandparent raising your grandchild, or you are caring for a relative’s or friend’s child.

• Benefits for children
• Benefits for families on a low income
• Benefits for older people
• Benefits for people with a disability or long term illness, or who are caring for a disabled person
• Welfare Benefits Changes from 2013

Depending on your situation, there are other benefits which you may be entitled to claim -  for example, maternity or bereavement benefits. To get detailed information and advice on your particular circumstances, please contact our advice service or download our factsheets here.

You can also get more information about benefits from the Citizens Advice website www.adviceguide.org.uk.

If you are unhappy with a benefit or tax credit decision, you can ask for the decision to be looked at again. You can also appeal against most decisions, either straight away or after the decision has been reconsidered.  Time limits usually apply – check your decision letter. If you are considering challenging a decision, you can contact us for advice or get help from an advice agency such as the Citizens Advice Bureau.