Support for kinship carers Ways to get help How do I request a call from a Someone Like Me Volunteer? To make a referral, call our Advice Line on 0300 123 7015 and ask to make a referral to the Someone Like Me Service either for yourself, or on behalf of someone else. When making a referral you will need to provide a name and telephone number, brief details of the reason for the referral and an indication of when would be a good time for us to call. All kinship carers will receive support from our Advice Service before the referral is passed through to the Someone Like Me Service. A volunteer will aim to call at the time suggested within a week but there may be delays during busy periods.