How does the Someone Like Me service work? On request, kinship carers receive a one-off call from a Someone Like Me volunteer to offer emotional support and, where appropriate, signpost to other services and support. We aim to call kinship carers within a week of receiving the request but at busy times, there may be a delay. The service operates during normal working hours with the majority of calls made between 10.00 am and 3.00 pm Monday to Friday. Kinship carers can use the service more than once but will not necessarily speak to the same volunteer.