Kathy started working at Grandparents Plus as a Sessional Adviser in 2017 and started in her role as Advice Service Manager in May 2018. Kathy has over 25 years' experience of working in the advice sector.

She previously worked as Head of Advice at Toynbee Hall and Advice Lewisham Co-Ordinator where she co-ordinated an partnership of eight free advice charities in London Borough of Lewisham. Prior to this Kathy worked at Blackfriars Advice Centre as Specialist Debt Advice Supervisor and Deputy Director. Kathy also currently works freelance, developing courses and providing training in Debt Advice for the Money Advice Trust and Advice UK.