Contact our advice service

Contact our Advice Service on the form below. We can advise anyone who is caring for or thinking about caring for a relative or friend’s child full time. Our advisers are impartial, non-judgemental and the service is confidential. We aim to reply to your enquiry within 10 working days.

Please note we can only advise Kinship Carers in England and Wales.

Unfortunately, we can’t give individual advice on regaining contact with a grandchild. For this, please contact Family Lives on 0808 800 22 22.

Data protection - Grandparents Plus is committed to making only responsible use of your data. The information you share with our Advice Service will only be used to respond to you directly by our experts and the data will be retained for 3 years. We will not share your data with any 3rd parties without first gaining your consent and examples of this would be for grant applications or legal referrals on your behalf. For further details you can view our privacy policy at

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