Location: Grandparents Plus office based, London SE5 

Commitment: Minimum of 2 hours per week

How I will be contributing?

We support kinship families who often find themselves in difficult situations, emotionally, practically and financially 

Grandparents Plus have access to a number of charitable funds that provide grants for kinship care families, depending on their financial circumstances.

As a volunteer you will help families by submitting applications for essential items for the home.  You will talk to the carers and get all the information needed to submit a successful application. Volunteers have helped families by applying for materials to redecorate a teenager’s bedroom, getting funds for a new freezer, all the essential items that make a huge difference to kinship families.

What will I be doing?

  • Engaging with kinship carers over the phone and discussing their circumstances and needs
  • Completing online application forms.
  • Calling kinship carers back to advise them of the outcome of their application
  • Recording the final result of the grants on a spreadsheet (database)
  • Working within the boundaries of the charity’s confidentiality and data protection policies

We are looking for

  • Good IT skills (Microsoft Word and Excel)
  • Empathetic and friendly telephone manner
  • Able to build a rapport with people and put them at ease
  • Able to communicate clearly over the phone and in writing
  • Attention to detail and accuracy

What support will I receive?

  • Induction, training and ongoing support
  • Regular contact with the Volunteer Development Manager
  • Reimbursement for reasonable out of pocket expenses (on production of a receipt)
  • Membership to our Kinship Care network with opportunities to attend events and special kinship care events (if applicable).

I would like to help

Please complete our volunteer registration form and send it to [email protected]