For grandparents Lost touch with grandchildren What you can do Useful organisations National Family Mediation Service (NFM)Telephone: 0300 4000 636Website: www.nfm.org.uk Family mediation can be the most effective method of resolving family disputes, especially where children are involved. Agreements that have been freely negotiated can help restore communication, understanding and trust. In most cases mediation must be attempted before applying for a Child Arrangements Order. You can get more information and find local services by going to the NFM website or calling the number above. Citizens Advice Website: www.citizensadvice.org.uk Citizens Advice provides online information and advice and has Bureaux all over the country delivering free, independent, confidential and impartial face-to-face and telephone advice. Coram Children's Legal Centre – Child Law Advice Service Advice line: 0300 330 5480 Monday to Friday 8am-6pm Website: www.childlawadvice.org.uk The website has detailed information and advice on family and children law matters in England, including contact issues. It also has a section on court processes in private family law cases, and practical advice on representing yourself in court. The helpline is for advice on more complex matters and clarifying questions. Families Need FathersHelpline: 0300 0300 363 Monday to Friday 9am-10pm, Weekends 10am-3pmWebsite: www.fnf.org.uk Families Need Fathers is a charity chiefly concerned with supporting all parents and grandparents to have personal contact and meaningful relationships with children following parental separation. Family LivesHelpline: 0808 800 2222 Monday to Friday 9am-9pm, Weekends 10am-3pmWebsite: familylives.org.uk Family Lives offers advice and support on all aspects of family life. RelateTelephone: 0300 100 1234Website: www.relate.org.uk Relate offers a range of services to help with couple and family relationships. You can talk to a Relate counsellor for free online. You can also book a telephone counselling session (there is a charge for this service) or find details of your nearest Relate service. Samaritans Telephone: 116 123, open 24 hours a dayWebsite: www.samaritans.orgEmail: [email protected] Samaritans provides confidential emotional support 24/7 to those experiencing feelings of distress or despair. You can talk to them any time you like, in your own way – and off the record – about whatever’s getting to you. You don’t have to be suicidal. The Law SocietyTelephone: 020 7320 5650 Monday to Friday 9am-5.00pmWebsite: www.lawsociety.org.uk Use the Find a Solicitor database or phone the number above to find a solicitor in your area who specialises in family law and/or mediation. ResolutionTelephone: 01689 820272 Monday to Friday 9am-5.30pmWebsite: www.resolution.org.uk Resolution’s members are family lawyers and other professionals who believe in a constructive, non-confrontational approach to family law matters. Use the website to find a Resolution specialist in your area.