We're closed for Christmas Our advice service is now closed for the Christmas Period and we will re-open on Thursday 3rd January 2019. In the meantime, we have lots of useful information on our advice pages. For advice on contact issues, you can contact Family Lives on 0808 808 2222. If you are concerned about the safety of a child, please contact Children's Services or the NSPCC on 0808 800 5000. If the matter is an emergency, you should contact the police. If you do still need to speak to one of our advice team, please contact us again in the New Year.